팀케어
위치정보 이용약관
240613
Location-based Service Terms of Use
- Article 1 (Purpose) These Terms of Use are for the purpose of regulating the rights, obligations, and other necessary matters of the Company and the Member (the individual location information subject who has agreed to the TeamCare Service Terms of Use, hereinafter referred to as “Member”) in using the TeamCare service (hereinafter referred to as “Service”) provided by Ask Millions Co., Ltd. (hereinafter referred to as “Company”).
- Article 2 (Effectiveness and Change of Terms of Use) ① These Terms of Use become effective when the customer who applied for the service or the individual location information subject agrees to these Terms of Use and registers as a user of the service in accordance with the procedures prescribed by the Company.
- ② If the member clicks the “Agree” button of these Terms of Use online, it is considered that the member has read and fully understood the contents of these Terms of Use and has agreed to their application.
- ③ The Company may revise these Terms and Conditions to the extent that it does not violate relevant laws and regulations, such as the Act on the Protection and Use of Location Information, the Content Industry Promotion Act, the Act on Consumer Protection in E-Commerce, etc., the Consumer Basic Act, and the Act on Regulation of Terms and Conditions, in order to reflect changes in location-based services.
- ④ When the Company revises the Terms and Conditions, it shall post and notify the following methods, specifying the date of application, reason for revision, contents of the current Terms and Conditions and revised Terms and Conditions, and the fact that if you do not express your consent or refusal by the date of application of the revised Terms and Conditions, you will be deemed to have agreed to the revised Terms and Conditions.
- 1. Posting on the service homepage, etc.: From 30 days before the date of application of the revised Terms and Conditions to a considerable period after the date of application
- 2. Individual notice to members in electronic form (e-mail, SMS, etc.): 30 days prior to the effective date of the revised terms and conditions
- ⑤ If a member does not express his or her intention to agree or reject the revised terms and conditions by the effective date of the revised terms and conditions even after the company has posted and notified in accordance with the preceding paragraph, the member is deemed to have agreed to the revised terms and conditions.
- ⑥ If a member does not agree to the revised terms and conditions, (the company or) the member may terminate the service agreement.
- Article 3 (Application of Related Laws) These Terms and Conditions shall be applied fairly in accordance with the principle of good faith, and for matters not specified in these Terms and Conditions, related laws or customary practices shall apply.
- Article 4 (Contents of Services, etc.)
- ① The purpose and period of retention of location-based services and personal location information provided by the Company are as follows.
| Service name | Service contents and purpose | Personal location information retention period |
|---|---|---|
| Provide emergency rescue and emergency notification services for care recipients | Provide emergency notifications for emergency rescue based on the location of care recipients | 1 year |
- ② In principle, the service is available 24 hours a day, 365 days a year. However, the service may be temporarily suspended for business or technical reasons, and the service may also be temporarily suspended for a period determined by the company for operational purposes. In this case, the company will notify this in advance or after the fact.
- ③ The location information collection target may be subject to errors depending on changes in the environment, such as technological development and the communication environment.
- ④ The company automatically records and preserves location information use/provision fact verification data in accordance with Article 16, Paragraph 2 of the Act on the Protection and Use of Location Information, and such data is stored for 1 year.
- ⑤ When the purpose of use or provision of personal location information is achieved, the company immediately destroys personal location information, excluding the location information use/provision fact verification data in Paragraph 4. However, if it is required to be retained in accordance with other laws or if the member has separately agreed to retain personal location information, it may be retained for up to one year from the time the member has consented.
- Article 5 (Service Usage Fees and Conditions)
- ① The services provided by the company are basically free. If the company provides a separate paid service, the fee will be specified in the service.
- ② The company may charge the fee for the paid service by the method set by the electronic payment company that has a contract with the company or by adding it to the bill set by the company.
- ③ Cancellation and refund of the amount paid through the use of the paid service shall be subject to the company's payment terms and conditions and other relevant laws.
- ④ Requests for refunds due to theft of the member's personal information or payment fraud or requests for the payer's personal information may be rejected except in cases prescribed by law.
- Article 6 (Additional/Modified Services) If the company needs to add or change a service, it shall reflect the contents in Article 4 and post and notify it in accordance with Article 2, Paragraphs 4 and 5.
- Article 6 (Addition/Change of Service) If the Company needs to add/change a service, it must reflect the content in Article 4 and post and notify it in accordance with Paragraphs 4 and 5 of Article 2.
- Article 7 (Restrictions and Suspension of Service Use) ① If any of the following reasons occurs, the Company may restrict or suspend the use of part or all of the service.
- 1. In case of business/technical reasons or operational purposes of the Company
- 2. In case a member intentionally or grossly negligently interferes with the operation of the Company’s service
- 3. In case of unavoidable circumstances due to inspection, maintenance, or construction of service facilities
- 4. In case a fixed-term telecommunications service provider as stipulated in the Telecommunications Business Act suspends telecommunications services
- 5. When there is a disruption to service use due to a national emergency, service facility failure, or service usage overload, etc.
- 6. When the company determines that it is inappropriate to continue providing the service due to other significant reasons
- ② When the company restricts or suspends the use of the service according to the provisions of the preceding paragraph, it must post the reason and the period of restriction on the service homepage, etc. and individually notify the user in electronic form (e-mail, SMS, etc.).
- ③ When the company has unavoidable reasons for not being able to post and notify according to the preceding paragraph, it may post and notify the user afterwards.
- Article 8 (Use or Provision of Personal Location Information) ① If the company wishes to provide a service using personal location information, it must obtain the consent of the personal location information subject after specifying it in the terms of use in advance.
- ② If the company provides personal location information to a third party designated by a member, it must notify the member of the recipient and purpose of provision in advance and obtain consent.
- ③ If the company provides personal location information to a third party designated by a member in accordance with Paragraph 2, it must immediately notify the member of the recipient, date and time of provision, and purpose of provision (hereinafter referred to as “information provision details”) each time through the relevant communication terminal or e-mail address from which the personal location information was collected.
- ④ However, in the cases below, notification will be made to the communication terminal device or e-mail address, etc. specifically designated by the member in advance.
- 1. If the communication terminal device that collected personal location information does not have a text, voice or video reception function
- 2. If the member has requested in advance that notification be made to a communication terminal device or e-mail address other than the communication terminal device that collected personal location information
- ⑤ Notwithstanding Paragraph 3, the member may choose a method of receiving notification by collecting information provision details in accordance with Article 24 of the Enforcement Decree of the Location Information Act, and if the member requests in accordance with the company's procedures, the method of immediate notification may be changed in accordance with the preceding paragraph.
- ⑥ If the member consents in accordance with Paragraphs 1, 2 and 5, the purpose of use/provision, scope of recipients, and some of the contents of the terms and conditions of use of location-based services and third parties regarding the member's personal location information In the case of provision, consent may be reserved regarding the notification method.
- Article 9 (Restrictions on the Use or Provision of Personal Location Information) Except with the consent of the member or in any of the following cases, the Company may not use personal location information or location information use/provision fact verification data beyond the scope specified or notified in the Terms of Use or provide it to a third party.
- 1. When location information use/provision fact verification data is required for billing for the provision of location-based services
- 2. When providing information in a form that does not identify a specific individual for the purpose of compiling statistics, academic research, or market research
- 3. When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods stipulated by law for investigative purposes
- Article 10 (Rights of Personal Location Information Subjects and Methods of Exercise) ① Members may withdraw all or part of their consent to the Company’s provision of location-based services using personal location information and provision of personal location information to third parties at any time. In this case, the Company will destroy the personal location information and the location information use/provision fact verification data provided. However, in the case of partial withdrawal of consent, it is limited to the personal location information and the location information use/provision fact verification data of the withdrawn portion.
- ② Members may request the Company to temporarily suspend the use or provision of personal location information at any time, and the Company cannot refuse such request and has the technical means to do so.
- ③ Members may request the Company to review or notify them of the data listed below, and may request correction if there is an error in the data. In this case, the company cannot reject the member's request without a justifiable reason.
- 1. Confirmation of the fact that the location information about the member has been used and provided
- 2. The reason and content for which the member's personal location information has been provided to a third party in accordance with the Act on the Protection and Use of Location Information or other legal provisions
- ④ Members may request through the customer center to exercise the rights in Paragraphs 1 through 3.
- Article 11 (Rights of Legal Representatives and Methods of Exercise) ① In the case of members under the age of 14, the company must obtain the consent of both the member and the legal representative for the provision of location-based services using personal location information and the provision of personal location information to third parties. In this case, the legal representative has all the rights of a member under Article 10.
- ② The company confirms whether the legal representative has consented by one of the following methods.
- 1. Have the legal representative indicate whether or not he or she consents on the Internet site where the consent is posted and have the location information service provider, etc. notify the legal representative via text message to his or her mobile phone that the consent has been confirmed.
- 2. Have the legal representative indicate whether or not he or she consents on the Internet site where the consent is posted and have the legal representative provide his or her credit card, debit card, etc. card information.
- 3. Have the legal representative indicate whether or not he or she consents on the Internet site where the consent is posted and have the legal representative verify his or her identity through mobile phone authentication, etc.
- 4. Have the legal representative directly issue a written document containing the consent, or deliver it by mail or fax, and have the legal representative sign and stamp the consent and submit it.
- 5. Send an e-mail containing the consent. Method of sending and receiving an e-mail containing the consent from the legal representative
- 6. Method of informing the legal representative of the consent content by phone and obtaining consent or providing a method to confirm the consent content such as an Internet address and obtaining consent through another phone call
- 7. Method of informing the legal representative of the consent content by a method similar to the method in Articles 1 through 6 and confirming the consent
- Article 12 (Rights, obligations and exercise methods of guardians of children under the age of 8, etc.) ① If the guardian of a person falling under the following cases (hereinafter referred to as “children under the age of 8,” etc.) consents to the use or provision of personal location information for the protection of the life or body of a child under the age of 8, etc., the Company shall deem the consent of the person concerned.
- 1. Children under the age of 8
- 2. Adult guardians
- 3. Persons with mental disabilities as defined in Article 2, Paragraph 2, Subparagraph 2 of the 「Act on Welfare of Persons with Disabilities」 and who are severely disabled as defined in Article 2, Paragraph 2 of the 「Act on Promotion of Employment and Vocational Rehabilitation of Persons with Disabilities」 (limited to persons registered as disabled as defined in Article 32 of the 「Act on Welfare of Persons with Disabilities」)
- ② The guardian of a child under the age of 8, etc. under Paragraph 1 shall A person who is actually protecting a child under the age of 8, etc. and falls under any of the following:
- 1. A legal representative of a child under the age of 8, etc. or a guardian under Article 3 of the Act on Guardianship of Minors in Protection Facilities
- 2. A legal representative of an adult ward
- 3. A legal representative of a person under Paragraph 1, Item 3, or the head of a residential facility for the disabled under Article 58, Paragraph 1, Item 1 of the Act on Welfare of Persons with Disabilities (limited to facilities established and operated by the state or local government), the head of a mental health facility under Article 22 of the Act on Promotion of Mental Health and Support for Welfare Services for Persons with Mental Illness, and the head of a mental rehabilitation facility under Article 26 of the same Act (limited to facilities established and operated by the state or local government)
- ③ A child under the age of 8, etc. who wishes to give consent under Paragraph 1 The guardian must submit to the company a written consent form with the details of each item, stamped or signed, and a document proving that he or she is the guardian.
- 1. Name, address, and date of birth of the child under 8 years of age, etc.
- 2. Name, address, and contact information of the guardian
- 3. The fact that the purpose of using or providing personal location information is limited to the protection of the life or body of the child under 8 years of age, etc.
- 4. Date of consent
- ④ If the guardian consents to the use or provision of personal location information of a child under 8 years of age, etc., he or she may exercise all of the member’s rights under Article 10.
- Article 14 (Compensation for Damages) If the Company violates Articles 15 through 26 of the Act on the Protection and Use of Location Information and causes damage to a member, the member may claim compensation for damages from the Company. In this case, the Company cannot avoid liability unless it proves that there was no intent or negligence.
- Article 15 (Exemption from Liability) If the Company cannot provide the service due to any of the following cases, the Company shall not be liable for any damages incurred by the member as a result.
- 1. In the event of a natural disaster or other force majeure
- 2. In the event of damages incurred by using location information due to errors that may occur depending on the network operator's communication environment
- 3. In the event of a service interruption due to a member's fault
- 4. In the case of other reasons not attributable to the company's intention or negligence, excluding those in items 1 through 3
- Article 16 (Governing Law and Jurisdiction) ① These Terms and Conditions are governed and implemented by the laws of the Republic of Korea.
- ② The rights of members and legal representatives and the method of exercising them shall be determined by the user's address at the time of filing the lawsuit, and if there is no address, the local court with jurisdiction over the place of residence shall have exclusive jurisdiction. However, if the address or residence of the user is unclear at the time of filing, or if the user is a foreign resident, the case shall be filed with the competent court under the Civil Procedure Act.
- Article 17 (Mediation of Disputes and Others) ① If the parties to a dispute related to location information fail to reach an agreement or are unable to reach an agreement, the Company may apply for arbitration to the Korea Communications Commission in accordance with Article 28 of the Act on the Protection and Use of Location Information.
- ② If the parties to a dispute related to location information fail to reach an agreement or are unable to reach an agreement, the Company or a member may apply for mediation to the Personal Information Dispute Mediation Committee in accordance with Article 43 of the Personal Information Protection Act.
- Article 18 (Company Contact Information) The company name and address, etc. are as follows.
- 1. Company Name: Ask Millions Co., Ltd. (Ask Millions Corp.)
- 2. Representative: Lee Do-jun, Lee Sang-kwon
- 3. Address: 521, 204 Seo-hyeon-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
- 4. Representative phone number: 070-7708-7770
Supplementary Provisions
- Article 1 (Enforcement Date) These Terms and Conditions shall be enforced from July 1, 2024.
- Article 2 The location information management officer shall be designated as follows as of July 2024.
- 1. Affiliation: Management Team
- 2. Contact information: 070-7708-7770